Terms and conditions

Last updated: November 2026.

These terms apply to the use of the website www.sotly.be and to bookings and gift vouchers at the restaurant Le Sot l'y Laisse, operated by SOTLY SRL (see Legal notice).

1. Bookings

You can book online via our booking module, by phone on +32 471 89 55 36 or by email at info@sotly.be. A booking is only final once we have confirmed it.
If you cannot make it or are running late, please let us know as soon as possible.
Please tell us about any allergies or intolerances when booking. We take them into account whenever possible, but some adjustments may not be possible.

2. Menus and prices

We work with fresh, seasonal produce: the menu and dishes may change without notice depending on deliveries.
Prices are in euros, VAT included. Only the prices displayed at the restaurant on the day of your visit are binding.
Evening menus (3, 4 or 5 courses): the number of courses must be the same for everyone at the table.

3. Gift vouchers

You choose the amount of the gift voucher. Vouchers are ordered by phone or email and can be collected at the restaurant or sent by email.
The voucher is valid for 1 year from the date of purchase shown on the voucher.
It must be used in a single visit at the restaurant Le Sot l'y Laisse. If the bill is lower than the voucher amount, no change is given; if it is higher, the difference is paid on the spot.
The voucher cannot be refunded or exchanged for cash, without prejudice to the right of withdrawal below.
The voucher is a bearer voucher: it will not be replaced if lost, stolen or damaged. Remember to show it (on paper or by email) when you arrive.
We recommend booking your table and mentioning that you have a gift voucher.
Right of withdrawal: when a consumer orders a voucher remotely (by phone or email), they have 14 days from the purchase to cancel it without giving a reason, by emailing info@sotly.be, provided the voucher has not been used. The amount paid is then refunded within 14 days.

4. Use of the website

The content of the website is provided for information purposes. Any reproduction of texts and photos without permission is prohibited (see Legal notice).

5. Complaints and disputes

For any complaint, please contact us first at info@sotly.be: we will do our best to find a solution. If no agreement is reached, consumers can contact the Belgian Consumer Mediation Service, Boulevard du Roi Albert II 8 box 1, 1000 Brussels – www.mediationconsommateur.be.

These terms are governed by Belgian law. In the event of a dispute, the courts of the judicial district of Liège have jurisdiction, without prejudice to the protective rules that apply to consumers.