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Privacy Policy

Last updated: November 2026.

Your privacy matters to us. This policy explains which personal data we process when you use our website or contact us, why, and what your rights are, in accordance with the General Data Protection Regulation (GDPR).

 

1. Data controller

 

SOTLY SRL, Avenue des Chèvrefeuilles 5, 4121 Neupré (CBE 1035.344.544), operator of the restaurant Le Sot l'y Laisse, Rue Bonry 146, 4120 Neupré. Contact: info@sotly.be – +32 471 89 55 36.

 

2. Data we process

 

  • Contact form: first name, last name, email address, subject and content of your message.

  • Requests by phone or email (bookings, gift vouchers, questions): your contact details and the information you give us (for example the amount of the gift voucher and, where applicable, the recipient's name).

  • Online bookings: these are managed by our booking partner Barestho, which passes on the necessary information to us (name, contact details, date, number of guests, any comments).

  • Allergies and intolerances: if you tell us about them, we use them only to adapt your meal.

  • Technical data: when you visit, the website host records technical data (IP address, browser type, pages viewed) needed for the website to work securely.

 

3. Why and on what legal basis

 

  • Answering your messages and requests: our legitimate interest in replying to you, or pre-contractual steps at your request.

  • Managing your bookings and gift vouchers: performance of the contract.

  • Complying with our legal obligations, in particular accounting and tax obligations.

  • Keeping the website running and secure: our legitimate interest.

  • Information about allergies: your consent, which you can withdraw at any time.

We do not use your data for advertising and never sell it.

 

4. Recipients

 

Your data is only accessible to our team and, where necessary, to our service providers: Wix.com Ltd. (hosting of the website and contact form), our booking partner Barestho and our accountant. These providers act on our instructions.

 

5. Transfers outside the European Union

 

Our host Wix.com Ltd. is based in Israel, a country recognised by the European Commission as providing an adequate level of protection. Where data is transferred to other countries, appropriate safeguards are in place, such as the European Commission's standard contractual clauses.

 

6. How long we keep your data

 

  • Messages and requests: as long as needed to reply, then for a maximum of 12 months.

  • Bookings: as long as needed to manage them, then for a maximum of 12 months after your visit.

  • Gift vouchers and invoicing data: 10 years, in line with our accounting obligations.

  • Information about allergies: only for the meal concerned.

 

7. Your rights

 

You can at any time ask to access, correct or erase your data, restrict its processing, object to processing based on our legitimate interest, request data portability and withdraw your consent. Simply email us at info@sotly.be; we will reply within one month.

If you believe your rights have not been respected, you can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels – contact@apd-gba.be – www.autoriteprotectiondonnees.be.

 

8. Security

 

We take reasonable measures to protect your data (restricted access, reliable providers, secure HTTPS connection).

 

9. Cookies

 

Our website only uses cookies that are strictly necessary for it to work. More information is available in our Cookie Policy.

 

10. Changes

 

We may update this policy; the version in force is always the one published on this page.

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